About JLS Language Corporation
If you have overseas clients, you know that working with them involves a wide range of linguistic challenges. Whether it be the documentation you need in 17 languages (and three alphabets) for sales in the European Union, deciphering those vital joint venture specs that are available only in Japanese, or making your website accessible to non–English speakers—you'd probably prefer professional help to doing it yourself. That's where we come in.
JLS has been a respected name in the language services industry for over 30 years. Our long list of satisfied clients include computer software and hardware companies, semiconductor manufacturers, and biomedical, telecommunications, engineering, and law firms. They rely on us for projects of all sizes, because they know we have the resources and the expertise to get them done. They know the language experts we assign to their projects are right for the job, and that our commitment to excellence will ensure quality results.
Expertise
The JLS commitment to excellence begins with the quality of the teams we assemble for your jobs.
- · Account managers who deal directly with clients and provide them with the personalized service not available in large corporate agencies
- · Project managers who can handle assignments of any size and complexity, themselves trained language specialists with first–hand knowledge of how the process works
- · Talented language professionals—translators, editors, writers, interpreters—chosen from a carefully vetted pool of people who have worked for many years in both their craft and their fields of expertise
- · In–house multimedia experts who use the latest in desktop publishing and graphics software, running on our up–to–date computer systems
- · Special talent for special projects: medical and legal consultants, software engineers, voice–over artists, audio–visual technicians
We pride ourselves in being able to match the right people to the projects our clients entrust to us. From job intake to final delivery.
Quality Assurance
At JLS, we are devoted to quality. We engage only experienced language professionals who are right for the assignment at hand. Our stringent QC process requires that all translations be reviewed in their entirety by separate editors who check for accuracy, consistency, and style. We carefully document and archive each step of the process for future reference. Our in-house staff combs each document carefully to ensure that elements like numbers and pagination are correct before the files are released to the client. We even encourage clients to have the final translation looked over by competent in–country representatives, who may have preferred terms for use in their local market.
For those documents going on to publication, bilingual proofers carefully check each step in the process to make sure that your specifications are observed, and that the final product looks its very best. Whether it be a simple adjustment of hyphenation, or more serious rewriting to fit tight layouts or appeal to specialized readership, the process is designed to ensure to meet the expectations of the target audience.
All in all, the JLS QC process is one that fulfills—and often exceeds—the highest industry standards.
Reliability
Missed deadlines, service reductions, lame excuses—these are not problems you'll encounter with JLS. We pride ourselves in delivering what we promise, even under the tightest of deadline pressures. It begins with a realistic assessment of the project at hand. From long experience, we can tell what assets, human and otherwise, need to be deployed and how long it will take to accomplish all the tasks involved. It continues through communication with the client to report on progress, to clarify ambiguities, or to adjust for those unforeseen problems that can always arise. And throughout the process, JLS handles client information with the highest degree of confidentiality and security. No wonder we have been able to maintain ongoing relationships with so many of our clients: they know their trust in JLS is well placed.